Operations Support Systems

The changing business environment caused by telecom deregulation, newer business models (Fixed WLL, etc.), competitive pressures, demanding customers and many others pose major challenges to service providers in trying to stay ahead of competition.

Service providers not only have to manage and deploy new products and services at a much faster pace to a rapidly growing subscriber base, but also have to do so across domains (wireless, wireline, etc.).

INTEGREATES provides comprehensive OSS solutions in the Wireline and Wireless space using best-of-breed commercial off-the-shelf products. INTEGREATES' solutions focus on the Service Fulfillment and Service Assurance areas for all Legacy, Next-Generation and Hybrid networks. The solutions not only cover core networks, but also adjunct systems required to provide value-added multimedia services.

The Service Fulfillment offering is categorized based on the following services:

• Provisioning of services
• Activation of network elements

The Service Assurance offering is categorized based on the following services:

• Fault Management
• Performance Management

In addition INTEGREATES also offers consulting services in

• Next Generation OSS architecture using OSS through Java
• eTOM based Business Process Design and Re-engineering
• Network Design and Engineering, Modeling
• End-to-End Solution Architecture and Design

INTEGREATES offers out-of-box OSS solutions for service providers for reducing the time-to-market to offer new services.

VoIP Service Realization to the customer includes Business Consulting, Requirements Analysis, Process Development, Network / OSS Architecture, Solution Design and Deployment.